Release Manager – Inside IR35 – Fully Remote

Release / Transition Manager – Fully Remote – Inside IR35

Our FTSE 20 client are looking for a Release Manager ideally with experience working on infrastructure release projects.

Please find details below:

Duties

The role holder will support the successful transition of new or required series and major changes, providing assurance to the Service Transition lifecycle and its processes, inputs, and outputs.

Part of the Service Introduction Function, they are responsible for ensuring that new and or changes services move into the live business environment as smoothly as possible. This vital step in the service lifecycle lies between ‘Design’ and ‘Operations’ and ensures that policies, processes, and procedures are in place to protect the live operational environment.

This will also ensure that a new, modified, retiring or retired service fulfils its operational expectation and has no, or at the very worse, minimal adverse impact on customers, users, and the business

Skills

• Contribute to the end-to-end Service Transition process and ensure that new and changed Services have a fully developed end to end support structure, including Processes, SLAs, KPIs, resources, support models, DR, business continuity and have completed knowledge transfer before going into the production Landscape
• Provide assurance and oversight over Service Transition operational activities
• Act as a point of contact that ensures effective transition into production in compliance with the Service Transition Process for all new/changed services
• Undertake effective stakeholder management with a range of internal and external stakeholders.

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