Data Centre Engineer – Hayes

Data Centre Engineer – Hayes, Slough and Hemel Hempstead.

We are currently recruiting for a Data Centre Engineer for our international Tech client. Please find details below:

Problem Solving:

• Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
  • Escalation point and technical troubleshooter for all Systems and Network hardware problems
  • Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
  • Remediation of physical layer outages, both Systems & Network
  • Remediation or recovery of physical power issues on racks
  • Participate in Data Center power & cooling events

Operations:

• Install & configure racks of hosts in line with internal SLAs
• Triage & resolve trouble tickets for all devices in your region
• Data Center point of contact for all High Severity issues
• Physical replacement of server and network device parts
• Ensure correct rotation of parts & spares
• Help define metrics to increase our customer uptime
• Interact with third party vendors & contractors
• Contribute ideas to improve operational efficiency

Project Management:

• Participate in and deliver on a number of high impact small to mid-scale projects
• Participate in team meetings for metric analysis and project status updates
• Help build the world’s largest Cloud infrastructure
• Mentoring:
• Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Skills:

• Server Hardware Troubleshooting experience
• Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
• Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
• Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
• Passionate about IT infrastructure and hardware!

  * This position also has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
  * Applicant must hold a valid drivers license

Please apply ASAP if you are interested in this contract.

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